Legal
Last updated: March 18, 2025 · Effective: March 18, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you") and Lyra ("Lyra", "we", "us", "our") governing your access to and use of the Lyra mobile application, website, and related services (collectively, the "Service").
By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
You must be at least 13 years of age to use Lyra. If you are under 18, you must have the consent of a parent or legal guardian who agrees to these Terms on your behalf. By using the Service, you represent and warrant that you meet these eligibility requirements.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
To access most features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep it updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must immediately notify us at support@lyraapp.com if you suspect any unauthorized use.
Each person may maintain only one Lyra account. Creating multiple accounts to circumvent suspensions, abuse prevention measures, or subscription restrictions is prohibited.
Subject to your compliance with these Terms, Lyra grants you a limited, non-exclusive, non-transferable, revocable licence to download and use the Lyra app on devices you own or control, solely for your personal, non-commercial purposes.
This licence does not include the right to:
You agree not to use the Service to:
Lyra reserves the right to investigate and take appropriate action against violations, including suspension or termination of accounts.
Lyra's companions are AI constructs. They are not real people, do not have emotions, consciousness, or legal standing. Responses are generated by AI language models and may sometimes be inaccurate, inappropriate, or inconsistent.
Lyra is designed for companionship and entertainment purposes only. It is not a substitute for professional medical, psychological, legal, financial, or other expert advice. If you are experiencing a mental health crisis, please contact a qualified professional or emergency services.
AI-generated content may contain errors, outdated information, or statements that do not reflect reality. You should not rely on it for important decisions without independent verification.
We implement safety measures to prevent harmful outputs. However, no system is perfect. If you encounter concerning AI responses, please report them via Settings → Report an Issue.
Lyra offers a free tier with limited features at no cost. We reserve the right to modify the free tier's features at any time with reasonable notice.
Plus ($9.99/month) and Premium ($19.99/month) subscriptions unlock additional features. Subscriptions are billed monthly in advance and automatically renew unless cancelled.
All payments are processed by Apple (App Store) or Google (Play Store). By purchasing a subscription, you also agree to their respective terms and billing policies. Lyra does not store your payment information.
You may cancel your subscription at any time through your device's App Store or Play Store account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the period ends.
Refund requests are handled by Apple or Google in accordance with their policies. Lyra may, at its sole discretion, issue courtesy credits for verified service outages.
We may change subscription prices with at least 30 days' notice. Continued use after a price change takes effect constitutes acceptance of the new price.
Lyra Coins are a virtual currency available for purchase within the app. Coins have no monetary value, are non-transferable, and are non-refundable except as required by law. Unused Coins expire upon account termination.
You retain ownership of the content you create and share within Lyra, including messages and voice recordings ("User Content").
By submitting User Content, you grant Lyra a worldwide, royalty-free, non-exclusive licence to use, store, process, and display your User Content solely as necessary to provide, improve, and maintain the Service.
You are solely responsible for your User Content. You represent that you have all rights necessary to grant the above licence and that your content does not violate any law or third-party rights.
All aspects of the Service not covered by your User Content — including the app, design, text, graphics, logos, and AI models — are the exclusive property of Lyra or its licensors and are protected by intellectual property laws. Nothing in these Terms transfers any Lyra intellectual property to you.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
LYRA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LYRA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
IN NO EVENT SHALL LYRA'S TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO LYRA IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such cases, the above limitations apply to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless Lyra and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your violation of these Terms; (b) your User Content; or (c) your violation of any third-party rights.
Either party may terminate this agreement at any time. You may do so by deleting your account. We may suspend or terminate your access without notice if we determine you have violated these Terms or engaged in conduct harmful to Lyra, its users, or third parties.
Upon termination, your licence to use the Service ends immediately. Sections 8 (User Content), 9 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), and 15 (Governing Law) survive termination.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date. For material changes, we will provide notice via in-app notification or email at least 14 days before the changes take effect. Your continued use of the Service after that date constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Lyra is incorporated, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in that jurisdiction for the resolution of any disputes.
If any provision of these Terms is found to be unenforceable, that provision shall be severed and the remaining provisions shall remain in full force.
If you have questions or concerns about these Terms, please contact us: